AuraSkin Clinical Terms & Conditions
Treatment Information
All information provided on this website is intended for general informational purposes only and does not constitute medical advice.
Treatments offered may include facials, microneedling, anti-wrinkle injections, skin boosters, and other aesthetic procedures.
A consultation will always take place before treatment to assess suitability
Individual Results
Results from aesthetic treatments vary between individuals. Factors such as skin type, medical history, lifestyle, and aftercare compliance can affect results.
No guarantee is made regarding the outcome or longevity of any treatment.
Age Restrictions
Cosmetic injectable treatments are only available to individuals aged 18 years and over in accordance with the Botulinum Toxin and Cosmetic Fillers (Children) Act 2021.
Proof of age may be required prior to treatment.
Liability
While every effort is made to ensure treatments are carried out safely and professionally, the clinic cannot guarantee specific results.
The clinic shall not be held liable for complications or adverse reactions where treatment has been carried out in accordance with professional standards and aftercare guidance has been provided.
Booking & Cancellation Policy
Appointments
Appointments can be booked online, via phone, or through approved booking platforms.
A consultation may be required prior to certain treatments.
Deposits
A deposit may be required to secure your appointment. Deposits are non-refundable but may be transferable with sufficient notice.
Cancellations
Clients must provide at least 24–48 hours notice to cancel or reschedule an appointment.
Failure to provide sufficient notice may result in the loss of the deposit or a cancellation fee.
Late Arrivals
Clients arriving late may have their appointment shortened or rescheduled to avoid disruption to other bookings.
Patch Test Policy
Certain treatments require a patch test to check for potential allergic reactions.
These treatments may include:
- Chemical peels
- Lash or brow treatments
- Some skincare products
Patch tests must be carried out 24–48 hours before treatment where required.
Failure to attend a required patch test may result in treatment being postponed.
Medical Disclaimer
Aesthetic treatments involve potential risks and side effects.
Possible side effects may include but are not limited to:
- Redness
- Swelling
- Bruising
- Tenderness
- Skin irritation
- Allergic reactions
- Infection
- Pigmentation changes
Advanced treatments such as injectables and microneedling may involve additional risks.
Clients will receive a consultation prior to treatment to determine suitability.
Aftercare Responsibility
Clients will be provided with aftercare instructions following their treatment.
Following aftercare advice is essential to minimise risks and achieve the best possible results.
Failure to follow aftercare guidance may increase the risk of complications and affect treatment outcomes.
Privacy Policy
The clinic collects and stores personal information for the purpose of managing appointments, consultations, and treatment records.
Personal data may include:
- Name
- Contact details
- Medical history
- Treatment records
- Photographs (if applicable)
All personal data is handled in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
Your information will not be shared with third parties without consent unless required by law.
Photography Policy
Clinical photographs may be taken before and after treatment for the purpose of treatment records and progress monitoring.
Images will remain confidential and stored securely.
Photographs will only be used for marketing purposes where separate written consent has been obtained.
Refund Policy
Due to the nature of aesthetic treatments, refunds cannot be provided once a treatment has been carried out.
Results vary between individuals and cannot be guaranteed.
If you have concerns following treatment, please contact the clinic so appropriate advice or follow-up care can be provided.
Contact Information
For questions regarding treatments, bookings, or policies please contact:
Clinic Name: Auraskin_Clinical
Phone: 07833205992
Address: 224 foglane, Didsbury M20 6EL
Medical Suitability
Certain medical conditions, medications, or skin conditions may make some treatments unsuitable. These may include, but are not limited to:
- Pregnancy or breastfeeding
- Active skin infections or open wounds
- Allergies to treatment ingredients
- Certain medications
- Autoimmune conditions
- Recent cosmetic procedures
A full consultation will be carried out before any treatment to determine suitability.
Complaints Procedure
Our Commitment
We are committed to providing high-quality treatments and excellent client care. If you are unhappy with any aspect of your experience or treatment, we encourage you to let us know so we can address the issue promptly and fairly.
We take all complaints seriously and aim to resolve concerns as quickly as possible.
How to Make a Complaint
If you wish to make a complaint regarding a treatment or service, please contact us using the details below:
Clinic Name: Auraskin_Clinical
Email: (the buisness one your making)
Phone: 07833205992
Address: 224 foglane, Didsbury M20 6EL
Please provide as much information as possible, including:
- Your full name
- Date of treatment
- Description of the issue or concern
- Any relevant photographs (if applicable)
This will help us investigate the matter efficiently.
Our Complaints Process
- Acknowledgement
Once we receive your complaint, we will acknowledge it within 3–5 working days.
- Investigation
Your complaint will be reviewed and investigated. This may include reviewing treatment records, consultation notes, and aftercare guidance provided.
- Response
We aim to provide a full response within 10–14 working days where possible. If further time is required, we will keep you informed.
Resolution
Where appropriate, we will aim to resolve complaints through:
- Providing further advice or support
- Offering a follow-up appointment
- Discussing treatment outcomes
- Reviewing procedures or policies where necessary
Due to the nature of aesthetic treatments, results cannot be guaranteed and refunds may not always be possible once a treatment has been performed.
Escalation
If you are not satisfied with the outcome of your complaint, you may seek further advice from relevant regulatory or professional bodies where appropriate.
Professional Standards
All treatments are carried out in accordance with professional standards, hygiene protocols, and industry best practice.
Client safety and satisfaction are our priority.